In my last piece I looked at some behaviours which can both alienate your mediator and be unhelpful to your client. In brief they were: Surprises Hectoring opponents Bulldozing the …
Mediators need to be unflappable in the face of the many ups and downs in a negotiation. We determinedly remain impartial and treat all participants even-handedly. But we are human …
The parties in any dispute, and indeed their advisers, may have very different styles of communication. For example, high context communicators tend to illustrate what they are saying by using …
The vast majority of lawyers are keen to take advantage of the opportunity the mediation process offers for a sane and sensible exit from a situation which, for any number …
It is fundamental to the success of a mediation that the parties trust the mediator. When parties come together for a mediation, trust has usually broken down, creating a huge …
It is standard practice for mediators to telephone the parties’ representatives, and sometimes the parties themselves, before the day of the mediation. There is enormous value in beginning to build …